PrivacyPolicy.
What we collect, why we collect it, and what we will never do with it.
Last updated: September 22, 2026
Barkhouse Creative Co. ("we," "us," "our") operates barkhousecreativeco.com and builds live media kits for creators. This policy explains what information we collect, why, and how it's handled.
Information we collect
Contact form
When you submit our contact form, we collect your name, email address, social handles (if provided), and your message. We also record the date, the page you sent it from, and your IP address and browser, so we have a record of how the message reached us.
Contacting us this way does not add you to any mailing list. Studio notes is a separate, optional signup described below.
Studio notes (our email list)
If you sign up for Studio notes, we collect your email address and a record of your consent: the date and time, the wording you agreed to, which page you signed up from, and your IP address and browser. We keep that record because Canada's anti-spam legislation puts the burden on us to show that you asked to hear from us.
Signing up adds you to the list straight away, and the first thing you receive is a welcome email confirming it. If someone else entered your address, or you change your mind, the unsubscribe link at the foot of that email takes you off immediately and for good — you do not need to contact us or explain.
Every Studio notes email carries our mailing address and a one-click unsubscribe link that works without logging in or contacting us. You can also reply to any of them and ask to be removed.
Onboarding and intake
If you book a media kit, we collect the information needed to build your media kit: your name, email, brand or creator name, social handles, and the content you provide during intake — bios, photos, past partnership details, rates, and similar.
Shoot and website briefs, and your services agreement
If you book a content shoot or a website, we collect what you tell us in your brief: your business details, where you are, and what you want filmed or built. When you sign your services agreement at the end of the brief, we keep a copy of the exact text you signed, with the name you typed, your role if you gave one, the date and time, and your IP address and browser, so both of us have a record of what was agreed. A copy is emailed to you at the same time.
Payment information
Purchases are processed through Stripe. We do not collect or store your card number, expiry date, or CVV — Stripe handles that directly. We receive confirmation of payment and the billing details needed for receipts, such as name, email, and amount.
Social platform connections
To power the always-current insights on your media kit, we connect to your social accounts — Instagram, TikTok, YouTube, and others as applicable — through each platform's official API, using our data provider Phyllo.
This connection is read-only. We pull public performance metrics such as followers, engagement, and views, solely to populate your own media kit. We do not post on your behalf, comment, send messages, or access your DMs. You can revoke this access at any time through your platform's own connected-apps settings, or by contacting us.
How we use this information
- To build, host, and maintain your live media kit
- To process payments and manage your subscription
- To respond to inquiries submitted through the contact form
- To notify waitlist members when what they signed up for is available
- To send service-related communications — onboarding steps, billing, and media kit updates
- To send Studio notes, if and only if you have confirmed a subscription to it
We do not sell your information, and we do not use it for advertising or share it with third parties for their own marketing purposes.
Third-party services
We rely on a small number of trusted providers to run the business:
- Stripe — payment processing
- GitHub — code and content storage
- Cloudflare — hosting, content delivery, domain registration, and privacy-friendly site analytics
- Phyllo — read-only social platform data (Instagram, TikTok, YouTube, and others) that powers your media kit's live insights
- Resend — email delivery: onboarding, receipts and service notifications, and Studio notes if you have subscribed
- Cal.com — scheduling for discovery and strategy calls
Each of these providers has its own privacy practices governing the data that passes through their systems.
Data retention
We retain client information for as long as your media kit or subscription is active, plus six years afterward, which is how long Canadian tax rules require business records to be kept. If you cancel, you can request deletion of your intake data and disconnection of your social accounts at any time.
Waitlist records are kept until what you signed up for is available and we've been in touch, or until you ask us to remove you — whichever comes first.
Contact form messages are kept so we have a record of what was asked and answered. If you unsubscribe from Studio notes we keep your address and consent record rather than deleting the row, marked as unsubscribed — that is what stops you being re-added by a later import, and it is the proof that we honoured your request and when. You can ask us to delete it outright at any time.
Your rights
You can ask us, at any time, to:
- Tell you what information we hold about you
- Correct inaccurate information
- Delete your information, subject to what we're required to keep for tax or legal purposes
- Disconnect any social platform connection
- Unsubscribe from Studio notes, which you can also do yourself from any Studio notes email
Cookies and analytics
barkhousecreativeco.com uses Cloudflare Web Analytics to count visits and see which pages people read. It does not use cookies, it does not follow you across other websites, and it does not collect anything that identifies you personally.
We also count a few presses on our own pages — a payment or booking link being opened, a form going through, a client’s media kit being viewed — so we can tell which parts of the site are useful. What gets stored is the name of the button, the page it was on, the date, and whether the screen was a phone or a desktop. No IP address, no cookie, no identifier of any kind, and nothing that can be traced back to you or joined up into a visit. We cannot tell that two presses came from the same person, which is deliberate.
Beyond that, the site uses only what it needs for the site and payment processing to function.
Contact
Privacy at Barkhouse Creative Co. is the responsibility of Scott Barkhouse. Questions about this policy or your data, and any request under Your rights above, go to scott@barkhousecreativeco.com.