Questions,answered plainly.
Everything people usually want to know before booking — the honest version, including the parts most studios leave vague.
Tap any question to open it.
The media kit
What is a live media kit, exactly?
It's a web page on your own custom domain instead of a PDF attachment. It presents your work, your audience, and your partnership history the way a brand's marketing team expects to see it — and the numbers on it refresh automatically, so the page is accurate the day you send it and still accurate a month later.
How is this different from a template or a PDF?
A PDF is out of date the week you export it, and a template is a layout a thousand other creators are also using. Your media kit is designed for you specifically, and it stays current on its own. When a brand opens the link three weeks after you sent it, they see today's numbers, not the ones you screenshotted.
Do I need a certain follower count?
No. There's no minimum, no application, and no proving you're big enough. If you're putting real work into your content, you're who this is built for.
What do I actually get for $347?
A live, custom-designed media kit on your own domain, designed and built by Becca from your intake, with insights that stay current on their own. The domain is included — we buy it and manage it. Then you choose your monthly at checkout: $22 for the media kit, or $37 for the media kit with The Live Rate Card built in.
Becca's time isn't folded into the build, which is what keeps the build at $347. A discovery call, a revision round, the template bundle and a rush build are all there to add when you want them, and priced on the media kit page.
Can I talk to Becca before I commit to anything?
Yes. A Strategy Call with Becca is $97 for fifty minutes and open to anyone — you don't need a media kit to book one. It's the thing to reach for when you want her eye on your content: what's already working, which themes to build on, and what to post next.
What if I want more later?
Everything is available at any time — a discovery call, a revision round, a minor revision, a major structural rework, the template bundle. Nothing is locked behind what you bought at the start, and you can move between the $22 and $37 monthly whenever you like. See the À la Carte page.
What is The Live Rate Card?
A password-protected rate card that lives at the bottom of your media kit. It’s how the $37 CAD/month media kit runs. A brand asks what you charge, you give them the password, and they open a full rate card instead of reading a number you typed into a DM.
Three things make it worth the difference. It prices three categories separately — the three kinds of brand you're actually going after — because a tourism board and a local salon were never the same rate. It prices usage and exclusivity out loud, which is where most creators give money away without noticing. And it's built from your live numbers, so it recalculates as you grow, and shows a brand the follower count, engagement rate and reach behind every figure.
Rates only ever move up: a number a brand has already been quoted is never quoted lower, so nothing shifts underneath you in the middle of a negotiation.
Your rate card is a pricing guide built from your own data. It is a starting position for your negotiation, not a guarantee that any brand will pay it, and you are always free to quote whatever you choose. More about it here.
Is that the same as the free rate cards?
Same maths, different thing. The two free rate cards teach you the method — base number, deliverable, category, usage, exclusivity — and they are yours to keep and use on every deal, media kit or not.
The Live Rate Card runs that same maths for you, automatically, on your real numbers, and puts the result behind a password on your media kit. Use the free cards to learn how the pricing works; add the Live Rate Card so you never have to redo it by hand as your audience grows.
Pricing and the monthly fee
What does the monthly fee actually cover?
$22/month covers what it costs to keep a media kit alive: hosting, your custom domain, and the automated data refresh. $37/month covers that same infrastructure with The Live Rate Card built in, so your media kit can quote your price without you in the room. Same build either way — you're choosing what your media kit does once it's live, not how well it was made.
Why is there a monthly fee at all?
Because "always current" isn't a one-time build. The domain renews, the hosting runs, and the data pulls happen every day whether you think about them or not. The monthly is what keeps that running rather than quietly lapsing.
Are prices in Canadian dollars?
Yes — every price on this site is CAD. Checkout is handled securely through Stripe.
Your numbers and your accounts
How do the insights stay current?
You connect your social accounts once, in a couple of taps. From then on your performance data pulls in automatically through each platform's official API, and your media kit refreshes on its own.
Is that connection safe? Can you post as me?
The connection is read-only. We pull performance metrics to populate your media kit — nothing else. We cannot post, comment, or send messages on your behalf, we don't read your DMs, and you can revoke access at any time from your platform's own connected-apps settings. The full detail is in our Privacy Policy.
Which platforms do you support?
Just about anywhere you create. Instagram, TikTok and YouTube are covered, alongside many of the smaller and more niche places creators actually build audiences. If you work across several, they can all live on the same media kit. Tell us where you create and we will confirm we can pull from it before you buy.
The build
How long does it take?
The biggest variable is you — the build starts once your intake or discovery call is complete, so the schedule gets confirmed during onboarding rather than promised before we know what we're building.
Who owns the domain?
Barkhouse Creative Co. buys your domain and is the registered owner of record, and we manage it for you, so there's nothing for you to set up and renewal is covered while your subscription is active. It carries your name and it is yours to take: ask us at any time and we will transfer it to you or to any registrar you choose, at no charge. What happens to the domain if you cancel is covered in our Terms of Service.
Can I make changes after it goes live?
Yes — a round of revisions is $50, and larger structural reworks are available any time with the scope agreed before work starts. Your media kit is built from your intake, so the intake is where you shape it. If something's wrong on our end, that's a fix, and fixes are always free.
Cancelling
What happens if I stop paying or cancel?
Your media kit switches to a static version — frozen at your last data pull — and stays live on your domain for 30 days. If payment isn't received in that window, the site comes down. You can reinstate it at any time by resuming payment; it picks up where it left off, with no rebuild.
Do you offer refunds?
Digital downloads are final sale once delivered. Build fees are assessed case by case depending on how far the work had progressed. The details are in our Terms of Service.
Content shoots
Do I get photos as well as video?
No — a content shoot is video only. Becca films rather than photographs, so what comes back is finished vertical video plus every usable clip from the day. If you need stills, say so before you book and she will point you at someone who shoots them.
Only two videos on a half day? That sounds thin.
The finished videos are the part you can post the day they land, but the clip library is the bigger half. A half day comes back with at least 25 trimmed clips and a full day with at least 60, each named by scene, and that is what you or whoever runs your social cut the next few months of posts from. Those counts are floors rather than averages, so a slow day still meets them.
I run tours, not a shop. Does this still work?
Yes, and it is one of the better uses of a day. Becca comes along on the trip as one more passenger rather than filming your office — the water, the gear going on, the moment the view opens up. Days are booked for when the thing actually looks like itself, because footage of the Trail in November sells nothing in July.
What about my customers or guests being on camera?
Nobody is filmed who has not agreed to it. If you run trips or classes, Becca gives you wording to put on your booking page and a sign for the door or the dock, so people know before they arrive rather than being asked mid-service. Plenty of shoots are hands and product only, which is a perfectly good answer.
What happens if the weather is bad?
Weather moves a shoot rather than losing it. If the day is unusable we pick another one at no charge, up to twice, and if weather takes a third day the whole fee becomes a credit for any shoot in the next twelve months. Rescheduling from your side is free up to 48 hours before.
Can I use the footage in ads, or just on social?
Anywhere you like. You get full commercial rights to the finished videos and the whole clip library, with no expiry and no per-use fee — your page, your website, a paid ad, a screen in the shop. The one thing that is priced separately is a brand buying content to run on its own channels, from $2,500 a day, because usage and exclusivity are what set that number.
Digital downloads
What's in them, and do I need a media kit to buy them?
No media kit required — the downloads stand on their own. The Pitch & Follow-Up Email Pack ($39) and the Content Creator Agreement & Business Library ($79 — a 20-page library covering how to price a deal, the agreement itself, how to negotiate the pushback, and how to invoice and get paid), bundled together for $79. The two rate cards, one for UGC and one for content creators, are free. Delivery is instant, and every file is yours to keep, edit, and reuse.
The agreement library is drafted for Canadian creators and provided for information only — it isn't legal advice.
I'm booking a media kit — should I buy the bundle too?
Buy it at checkout rather than here. The bundle is $79 on its own, or $57 added to your media kit build — the same files, twenty-two dollars less.
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